What should I do if my customer is running late?

If you arrive at an appointment and your customer is not there, we ask that you wait 20 minutes before leaving. You must contact the Customer Delight team via email customerservice@blowltd.com to let them know that the customer is not there as soon as you arrive. They can then try to contact your customer to let them know you are waiting. The team will likely ask you to take a photograph of the customers front door/building to confirm you have arrived. 


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