Your acceptance rate is calculated every Tuesday morning. It looks back over the past 14 days and calculates an average acceptance rate for the bookings you have seen in your app.
If you are at a booking and can't check your phone, this will not affect your acceptance rate. The percentage rate is calculated by dividing the booking requests you’ve seen and accepted (in the last 14 days) by the total amount of booking requests you’ve seen in your app (in the last 14 days), then multiplying by 100.
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