My customer wants to upgrade their booking or add an add-on - what should I do?

If you arrive at a customer booking and they need to upgrade their service (e.g. add a gel removal, upgrade their blow dry to long and thick hair) - please call customer service on 020 7197 2477 and we can discuss this with the customer.

If you are unable to call in during the booking - please call us on the number above as soon as you leave the booking and we can confirm the upgrade or add on with the customer. Please note, we always have to check any add ons or upgrades with the customer before adding these on - so the quicker you can get in touch with us, the better. 

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