• I'm at a booking and need assistance
• I feel uncomfortable at a booking, what should I do?
• My customer wants to upgrade their booking or add an add-on - what should I do?
• My customer is late, what should I do?
• What should I wear to appointments?
• What should I take with me to appointments?
• The customer address seems to be incomplete, what should I do?
• I can't get through to my customer, what should I do?
• I have swiped to 'Arrived' and I can no longer call my customer, what should I do?
• What if the customer wants me to use their products?
• My customer has given me cash, what should I do?
• What if the customer wants to upgrade their service or increase the duration?
• My customer needs gel removal or party lashes and didn't book this, what should I do?
• The beauty packages have new names, what is included in each package?
• I have a new Festive Packages booking, what do I need to know?