• What are the rules and procedures for Attendance and Quality?
• What happens if I need to cancel?
• What happens if my customer cancels?
• What should I do if I am running late?
• What should I do if my customer is running late?
• I've been disengaged from the platform - why?
• A customer has asked for my private details - what should I do?
• I’m in danger and feel unsafe at a booking, what should I do?
• I feel uncomfortable and don’t want to continue with the booking, what should I do?
• What is the Pro Safety Text Line and when should I use this?