Rules & Procedures
- What happens if I need to amend (change) my booking time or date?
- What are the rules and procedures for Attendance and Quality?
- What happens if I need to cancel?
- What happens if my customer cancels?
- What should I do if I am running late?
- What should I do if my customer is running late?
- I've been disengaged from the platform - why?
- A customer has asked for my private details - what should I do?
- I’m in danger and feel unsafe at a booking, what should I do?
- I feel uncomfortable and don’t want to continue with the booking, what should I do?
- What is the Pro Safety Text Line and when should I use this?